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Flight delays, explained
News about flight delays and airport disruption, passenger rights in plain English, and tips for travellers and anyone doing an airport pickup.
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A rough ten days for US flights: cable cuts, storms and what travellers can learn
From a severed cable that grounded Northeast flights to a rare September nor'easter hitting Boston, it has been a disruptive ten days for US air travel. Here is what happened and what it meant for passengers.
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Before you leave for the airport: a quick flight check routine
A few quick checks the night before and on the day of your flight can spare you a long wait at the airport, or a missed pickup. A simple routine that takes minutes.
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Flight delayed? What to do in the first 30 minutes
The first half hour after a delay is announced is when small actions help most. A short checklist for what to check, who to tell and what to keep.
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Air traffic control delays: what "ATC restrictions" means for your flight
When an airline blames air traffic control, it usually means the sky or an airport ahead has run out of room for a while. Here is what that means for your flight and what you can do.